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Sectors

Hotel Operations & Concessions

Forging Partnerships

A broad category including retail, wellness, concessions, housekeeping, hospitality management and more, hotel operations is the beating heart that facilitates the cruise guest experience. Ready to see how innovative people and products are taking the sector to new heights?

Be Our Guest!

Elevate the passenger experience, improve the luxury retail offering, focus on fine dining... you’ll find plenty of inspiration at Seatrade Cruise Global. With so many day-to-day challenges to consider, let us help you stay ahead of the game.

Take in a Diverse Spread

From accessory sanitizers to catering systems, foodservice equipment providers, kitchenware and cutlery suppliers specializing in cruise to shore power providers and beyond, hotel ops is a broad field with plenty to explore.

Meet the Right People

Seatrade Cruise Global is all about the cruise community. Let's build it together for a better future.

Onboard retail

The Retail Days

Co-organised with the Moodie Davitt Report, this programme is your ultimate guide to unlocking the full potential of cruise retail. Gain actionable insights on engaging the next generation of shoppers, key retail categories, technology and much more.

Learn more

[NEW for 2026]

The Wellness Oasis

In partnership with the experience design agency Spark Cooperative, we're proud to present The Wellness Oasis - a new, multi-sensory sanctuary designed to explore the future of wellness at sea through immersive programming, innovation and connection.

Find out more

The conference programme

2026 Topics

An agenda spanning the entire cruise experience.

AI, Data, and Digital Transformation

Guest Experience, Entertainment & Onboard Innovation

Luxury and Ultra-Luxury Market Growth

New-to-Cruise and Emerging Customer Segments

The Presidents Panel: Leadership in a Changing World

Workforce, Talent & Leadership Futures

and more...

Join these

Leading Suppliers

and more...

See all exhibitors

Attend If You Hold these Job Titles

Chief Retail Officer
Director, Hotel Supply Chain
Director, Retail, Spa, Casino & Photo Operations
Director, Procurement, F&B, Hotel
F&B Operations Manager/Procurement & Purchasing
Master Chef
Senior Purchasing Manager
F&B Supply Chain Management
VP, Corporate Hotel Operations
VP, Culinary & Dining
VP, Global Sourcing - Hotel & Corporate
VP, Shipboard Hotel Operations

Meet Your Ambassador

We are delighted to have two leading cruise professionals assisting us with conference and event planning within the retail and guest experience sectors. Their expertise is central to us understanding the challenges facing the sector today, and developing a programme of seminars and features to help tackle them head on.

Jason Gelineau

Guest Experience

Principal, JAG Hospitality

Nadine Heubel

Retail

SVP Operations - OneWorld (AA, BA) - Airport Lounges, North America, Sodexo Live!

Latest news

Brought to you by Seatrade Cruise News

Explore more

Hotel Operations, Entertainment & Retail

Carnival Cruise Line deploys Synkros Casino Management System

Wed, 10 Jun 2026 02:39:00 GMT

Marketing

ClarityPay, Diamonds International launch branded credit program

Tue, 09 Jun 2026 14:40:58 GMT

Ship Operations

Carnival rolls out patriotic programming for America's 250th

Tue, 09 Jun 2026 14:25:38 GMT

Hotel Operations, Entertainment & Retail

Forever Broadway premieres on Dream Cruises' flagship

Mon, 08 Jun 2026 17:21:18 GMT

Ready to Get Onboard?

Whether you're looking for full access or a more tailored experience, a variety of ticket options are available including group discounts!

Anchor your spot

Seatrade Cruise Global

05–08 April 2027 Miami Beach Convention Center. Miami Beach. FL. USA #STCGlobal

Opening times

Venue:

Miami Beach Convention Center

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About us

Seatrade Cruise Global is part of the Informa Seatrade Cruise Portfolio, providing a range of global exhibitions, conferences, intimate events, awards, news websites, blogs and publications that cover every aspect of the cruise and maritime industries.

About us